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Technical
Requirements

for Web-based Courses


Iowa Department of Education

Resources for Students


Contacting Support

If you have a course related question, contact your instructor. If you have a question related to WebCT tools or technical issues, there are several ways to get assistance. Try the following steps in order:

 

1. Search WebCT Online Help
  The built-in Help feature of WebCT is always available when you are in a course,This help system will present information based on the tool or feature currently active in WebCT. Click on Help in the top-right corner of the WebCT window.
Help in WebCT
   
2. Check Your Browser
 

Make sure your computer and Web browser meet the minimum technical requirements, and that you have the proper browser plug-ins installed.

   
3. Check the QuickStart Guides
  Be sure to check to see if your questions are addressed in the
QuickStart guides
.
   
4. Check with Your Instructor
  Your instructor may be able to help you solve your problem or may know who can help.
   

 

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